The cheatsheets.
Free, plain-English guides to the excuses insurers use — what they actually mean, and how to answer them. Written by Steve Smart, who spent forty years on the inside.
All cheatsheets
Cheatsheets21 Aug 2026
How to fight Fires and Storms claim rejections easily
A plain-English guide to fighting fire and storm insurance claim rejections in the UK — the definitions, the traps, and how to challenge a refusal.
Steve Smart11 min read
Cheatsheets16 Aug 2026
The UK Consumer Insurance Claim Rejection Cheatsheet
What to do when your claim gets refused — a plain-English guide based on 40 years' experience inside the industry.
Steve Smart9 min read